Privacy Policy

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These privacy policies, along with our Terms of Use, constitute a binding agreement by and between PROGSEN TECHNOLOGIES PRIVATE LIMITED, ( “Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”).

We are committed to protecting your privacy and ensuring transparency in how we collect, use and safeguard your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We collect the following types of information to provide and improve our services:

• Account Information: When you create an account, we collect your name, email address, phone and any other details you voluntarily provide.
• Usage Data: We track how you interact with our platform, including pages visited, features used and time spent on the site. This helps us optimize performance and user experience.
• Device & Technical Data: We may collect your IP address, browser type, operating system and device identifiers to ensure compatibility and security.
• Cookies & Tracking Technologies: We use cookies to remember preferences, analyze traffic and improve functionality. For more details, see our Cookie Policy.
• Payment and transactional data (if applicable): To process transactions for any paid services or products.

How We Use Your Information

Your data is used to:

• To create and manage your user account, provide customer support and ensure secure access to our services.
• Deliver core platform features and personalized content
• Respond to support requests and communicate important updates
• Monitor usage trends and improve system performance
• Ensure platform security and detect unauthorized activity
• Comply with legal obligations and enforce our Terms of Use

Data Sharing & Third Parties

We do not sell your personal data. We may share limited information with trusted third-party service providers who assist us with hosting, analytics, customer support, and other operational needs. These providers are contractually obligated to handle your data securely and in accordance with this policy.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you delete your account or request data removal, we will securely erase your information unless retention is legally required.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. These include encryption, access controls, and secure server infrastructure. However, no system is completely immune to risk, and we encourage users to take precautions when sharing sensitive information.

User Rights

You have the right to:

• Access and review the personal data we hold about you
• Request corrections to inaccurate or outdated information
• Request deletion of your data, subject to legal and operational constraints
• Withdraw consent for non-essential data processing (e.g., marketing or analytics)
• Manage cookie preferences via our consent tools or browser settings

International Users

We are based in India, but our services may be accessed globally. By using our platform, you consent to the transfer and processing of your data in accordance with this policy and applicable laws in your region.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements or our services. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our services after changes indicates your acceptance.

Contact

All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

If you have questions, concerns or requests related to this Privacy Policy, please contact us at info@progsen.com.